Airbus Corporate Jets is expanding the capabilities and reach of its service network for VIP aircraft, which include centers that will do line and heavy maintenance, cabin-refurbishing, and cabin and system upgrades. This comprises companies that are owned or controlled by Airbus, as well as independent ones that it has approved.
The Airbus ACJ Service Center network currently comprises the Airbus Corporate Jet Center (ACJC) in Toulouse, Sepang Aircraft Engineering (SAE) in Malaysia, and the first independent member, Comlux America in Indianapolis. It will grow to include others in the coming months.
The network includes the provision of turnkey services, enabling customers to benefit from Airbus quality and standards – as well as peace of mind. It complements Airbus’ leadership in turnkey cabin-outfitting of large business jets, where it is unique in having extensive experience.
Independent cabin outfitters that are approved by Airbus for green cabin completion work include Airbus Corporate Jet Center, Comlux America, HAECO in China, AMAC Aerospace and Jet Aviation in Basel, Lufthansa Technik in Hamburg and Associated Air Center in Dallas, Texas.
“We already deliver comprehensive support, as well as robust reliability, and this latest expansion goes a step further in caring for, and responding to, the particular needs of the business aviation community worldwide,” says Benoit Defforge, Managing Director, Airbus Corporate Jets.
Airbus corporate jet customers already have access to support and services tailored to their needs, such as single-point-of-contact access to the corporate jet customer care center (C4you) team, dedicated customer support directors, training and customized maintenance programs.
They also benefit from the technical advice, spares and training network that spans the globe, around the clock, in support of Airbus’ more than 500 customers and operators.